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Leads the volunteer recruitment department by:
Managing the Clinical Research Recruiters, Clinical Research Development Specialist and Patient recruitment Manager • Acting as a sponsor for consultants providing services related to volunteer recruitment management • Demonstrating (pro)active resource management linked to workload and different types of team dynamics • Developing and maintaining unit volunteer recruitment capability to conduct a broad range of exploratory development studies. • Being responsible for activities related to volunteer database management, preselection of suitable study candidates and overall interaction with clinical trial volunteers. • Ensuring long term recruitment planning, anticipation for all exploratory and full development studies conducted in the CRU. • Ensuring visibility of activities and accurate communication on those activities to tackle the taboo around clinical trials
POSITION RESPONSIBILITIES Oversight of the volunteer database (advertisement, recruitment, retention, eligibility classification, and compensation) and maintenance of the volunteer and research records • Manage the day-to-day oversight of all operational aspects of the, volunteer (staff, equipment, supplies). • Manage the planning for scheduling, volunteer recruitment and implementation of all exploratory and full development studies conducted • Prioritize and coordinate all efforts within the PCRU and collaborate between disciplines/divisions (Clinical Development, other Clinical Research Units and Belgian divisions) to resolve issues and accomplish recruitment related organizational goals. • Ensure “Data Protection legislation” is respected • For volunteer recruitment staff: anticipate recruitment, training, appraise and provide for career counseling / development of staff including continued competency. • Support ongoing capture and analysis of metrics to demonstrate value and increase productivity • Participate in the creation and implementation of global and local SOPs • Delegate to expedite operational efficiency and facilitate development of supervisory staff. • Ensures quality volunteer data generation
ORGANIZATIONAL RELATIONSHIPS • Reports to the Business Operations Director • Networks and collaborates with other CRU to ensure organizational consistency of standard operating procedures. • Networks and collaborates with other colleagues to identify appropriate partners for conduction of (patient)trials • Functional reporting relationship to clinic medical staff in areas of medical oversight and intervention for study subjects • Act as unit representative towards other departments and customers • Collaborates across multiple internal departments (technical, financial, procurement, regulatory, project
• Minimum of a Bachelor Degree • Minimum of 3 year experience in a management position (including : supervisory skills, development, conflict resolution) • Minimum of 5 years of relevant experience in a health related discipline, with at least 5 years in pharmaceutical or medical research (Prior experience in Phase 1 or exploratory research advantageous). • Must have excellent working knowledge of computers, familiar with Microsoft Office Applications and with the use of new media • Excellent written and verbal skills in English, French and Dutch are essential • Working knowledge of new media • Superior written and verbal skills are essential; including the ability to communicate complicated research principles in easily understandable language • Ability to communicate effectively with management group, colleagues, subjects, external customers and healthcare professional • Able to act as team member to effectively collaborate to support UNIT/department objectives as evidenced by 360 degree feedback • Acts to achieve departmental and global goals • Able to lead multi-disciplinary groups; ability to manage and motivate
Experience in the delivery of presentations Ability to develop budget estimates, justify costs and manage performance against budget Working knowledge of Clinical research Process is a plus
wat bieden wij?
A challenging position within a stable multinational company, active in the pharmaceutical industry. Competitive salary package including all current extra-legal advantages.